Shipping policy
At Mystic Argentum, we are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully for details about delivery options, charges, and timelines.
1. Processing Time
-
Orders are processed within 1–3 business days after confirmation of payment.
-
Orders placed on weekends or public holidays will be processed the next business day.
2. Domestic Shipping (Pakistan)
-
We deliver across Pakistan through trusted courier partners.
-
Standard delivery time: 3–7 business days (depending on your location).
-
Shipping charges: 200 PKR or Free Shipping on orders above PKR 5,000.
3. Order Tracking
-
Once your order is shipped, you will receive a confirmation email with a tracking number.
-
You can track your package directly on the courier’s website.
4. Delivery Issues
-
We are not responsible for delays caused by courier companies, customs, or incorrect shipping addresses provided by the customer.
-
If your package is lost or damaged in transit, please contact us immediately at shaikhhaziq.sn03@gmail.com and we will assist you.
5. Contact Us
If you have any questions about shipping or your order status, contact us at:
📩 Email: shaikhhaziq.sn03@gmail.com